Dare to Compare Challenge:We're confident in the exceptional value and high-quality managed IT services we offer at AdvaTech Solutions. We encourage you to scout the Dallas, DFW, and Houston landscape for another IT service provider that matches our commitment to excellence. Take the challenge today - You'll find that AdvaTech Solutions stands unparalleled in its pledge to your success!
Our 60-Minute or Less Response Pledge
We understand how frustrating it can be to wait endlessly for a response from your IT support provider. With AdvaTech Solutions, we make a promise – your call will be answered live or returned within 60 minutes, resolving your issue without unnecessary delays.
On-the-Spot Computer Repair
Time is precious – and waiting for a computer repair can prove quite costly. Recognizing the importance of your network’s functionality, we offer remote computer repair and IT support as our first response. Our technicians, capable of securely accessing your network, ensure that you do not waste your day waiting. However, should remote IT support fail to resolve the issue, we will deploy a technician on the same day.
Local Support from Experts in Your Area
We passionately believe that quality IT support stems from local expertise. Unlike many other IT support companies that subcontract to offshore technicians, our entire team is based Dallas, TX with support available nationwide, ensuring prompt and knowledgeable assistance.
No Geek Speak
We speak your language. Our technicians are trained to deliver straightforward answers without unnecessary technical talk. We ensure our solutions are easily understood, without the need for advanced IT knowledge on your part.
100% Money Back Guarantee
Our philosophy is simple – if you are not satisfied, we are not either. We are confident enough to offer a 60-day money-back guarantee. If our AdvaStart Solutions service line fails to meet your expectations, we will be happy to refund your investment.
No Hidden Costs Or Surprises
We view charging by the hour as counterproductive. Instead, we prefer to invest in ensuring robust systems that prevent downtime in the first place. We believe in transparency. The price we quote is the final amount you pay – a flat-rate for unlimited IT support, without any hidden charges or surprises that you can easily budget for.
Absolute Accountability - No Blame Games
As your IT partner, we take full responsibility for resolving any technological issues that arise. Whether it is an issue with your internet provider, a software vendor, or a phone company, we will step in to resolve it on your behalf.
Flexibility - No Long-Term Contracts Required
At AdvaTech Solutions, we believe in earning your trust daily. While we offer options for securing support rates, we never enforce long-term contracts. We aim to provide you with the flexibility you need to run your business on your terms.
Seamless Onboarding – Your Staff Ready From Day 1
AdvaTech Solutions seamless onboarding empowers your employees from day one, ensuring they have the necessary tools and knowledge to work effectively. Our meticulous approach minimizes downtime, promoting immediate operational efficiency.
25+ Years of Unmatched Service
While there is no shortage of IT services providers, few can boast of over 25 successful years in the industry. AdvaTech Solutions has built a reputation for stability and reliability, providing our clients with peace of mind knowing we will always be there when they need us.