Managed IT Support
An IT department is expensive to run and if your company isn’t large enough, you most likely can’t afford to hire an entire department to take care of technology issues. This is where AdvaTech Solutions can help. We offer managed IT solutions to companies just like yours.
What Are Managed IT Solutions?
When customers come to us for solutions, they’re looking to outsource their IT services to trained professionals because it’s cost-effective and easier to manage. Our Managed IT services are a monthly flat rate that includes everything. There’s no surprises or hidden costs, just a simple and easy to understand monthly rate that you can easily budget. Our specialists will answer your IT-related questions and advise you on what solutions are best for your company.
Dallas IT Support Services
Our managed IT customers often need help getting their network onto the right platforms. We provide suggestions that will work for your company and your budget. Our monthly flat rate includes the following IT services:
- Support for Your Laptops and Computers
- Server Support
- Network Equipment Support
- Application Support
- 24/7 Engineer Support
For your company to run efficiently, you need a great Dallas IT support team to keep your computers and network running efficiently. Companies that are well-run in all aspects are companies that make money. Manage and grow your company with help from a Managed IT Department.
The Managed IT Department Includes
To ensure you receive the lightening-fast support you deserve, we proactively support, update, and manage all your computers, servers, and network equipment remotely. If we are unable to resolve an issue remotely we will dispatch a technician to your location.
Routine visits to your office by AdvaTech engineers is important to ensure your IT environment is working optimally. Visually inspecting the network can help avoid pending outages. We also provide onsite support for other unforeseen troubleshooting, and repairs.
Get live support via telephone. You can speak with an AdvaTech employee that is based right here in DFW if you have a problem. Most issues can be resolved remotely so you can be back up and running without having to wait for a technician to come to your office.
Every aspect of your network is monitored 24×7 and many would be issues can be identified and resolved long before they become critical situations that result in downtime for your business.
Scheduled after-hours maintenance is critical to maintaining maximum uptime. Servers, PC’s and other network equipment will undergo regularly scheduled maintenance to ensure all functions are working optimally.
Keeping your network secure is critical and mandated for regulatory compliance standards such as HIPAA, PCI DSS, SOX, and GLBA. We not only provide you with Antivirus, SPAM filtering, and Firewall management, but also provide IT compliance reporting you need if audited.
With AdvaTech’s Cloud Backup and Disaster Recovery, your data is backed up and stored both locally and securely in the cloud. If a problem occurs, you can retrieve your data from your onsite backup system and if that fails, for instance due to fire, flood, or earthquake, all your critical information is in the cloud where you always have access to it.
AdvaTech becomes the central hub for your technology vendors. We work with your Internet provider, copier companies, hardware vendors, and software providers to ensure compatibility and to avoid any potential finger-pointing if things go wrong.
What Our Clients Say
We started working with AdvaTech in late 2009 and have been very satisfied with the services. Not only does AdvaTech respond quickly to our problems and needed fixes, they have been very good about helping us find solutions to other things like adapting to more users, location moves, network upgrades, etc.
The single biggest benefit of working with AdvaTech is being able to trust when I send in a request, or need help ordering new devices, the job will get done, and be done properly. Customer service is one million times friendlier that the firms we’ve used in the past and they are always willing to go above above and beyond to help me figure out how to fix problems for good.
AdvaTech Solutions - Providing Managed IT Solutions For Over 20 Years
Our company has 24 years of industry experience helping companies like yours Manage their IT systems. Your business is a priority to us and we’ll always be here when you have questions or concerns. Get in touch with us to learn more about our Managed IT solutions and how we can help your business today.
Don’t even think about calling a computer consultant before you read this! If you are a business owner looking for computer support then it’s critical that you get and read this small business advisory: An Insider’s Guide to Choosing a Professional, Honest, Reliable, and Competent IT Support Company.